Purchase and Refund Policy

NO Refund/ Exchange ONLY Policy

Thank you for shopping at www.mrceocollections.com!

Our made-to-order styles are made specifically to the measurements you provide. That means no one else will be able to wear it once it’s made. Because of this NO REFUNDS will be issued. We offer EXCHANGE ONLY within the first 30 days. If 30 days have passed since your purchase, you will not be offered an exchange of any kind.

*Please double check your measurements and color choice before ordering.

Eligibility for Exchanges

  • Your item must be unused and in the same condition that you received it.
  • The item must be in the original packaging.
  • To complete your return, we require a receipt or proof of purchase.
  • Please also include the reason for your exchange.
  • Please also send us pictures in advance before mailing.Exchanges

We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at mrceo@mrceocollections.com and send your item to: 1835 NE Miami Gardens Drive, Suite 285, North Miami Beach, FL 33179

Shipping

  • You will be responsible for paying for your own shipping costs for returning your item.
  • Shipping costs are non-refundable!
  • Depending on where you live, the time it may take for your exchanged product to reach you, may vary.